Support

One person builds and supports SteerLog. Email support@steerlog.app with questions, bugs, or feature requests. I read every message, and you'll most often hear back within a day or two.

Your data & backups

Where is my data stored?

On your device, synced in private through your own iCloud. There is no SteerLog account and no SteerLog server. Your records go only to your own iCloud, and to wherever you choose to export them. Insights, the forecast, and the receipt reader all run on the phone, not on a server.

How do I back up?

Three ways, all free:

• iCloud sync — on its own whenever you're signed into iCloud. Nothing to set up.
• Backup file — Settings ▸ Backup & Sync ▸ Export Backup File. Keep it in Files, iCloud Drive, or email it to yourself.
• CSV / PDF export — a spreadsheet or clean PDF of any car's history, any time.

New phone?

Install SteerLog and sign into the same iCloud. Your garage comes back on its own. Or tap "Coming back? Restore your data" on the welcome screen to restore from a backup file.

Sync isn't working?

Check that both devices are signed into the same Apple Account, and that iCloud Drive is on (Settings ▸ your name ▸ iCloud). Sync can take a minute after changes. Opening the app speeds it up. Still stuck? Email me, and say what you see on each device.

Purchases

What does Pro include?

One car is free, with everything that keeps the record: full history, fuel and EV charging, reminders, widget, charts, iCloud sync, backup, and CSV/PDF export. SteerLog Pro is a one-time purchase, priced on the App Store, not a subscription. It adds every car you own, two-car comparison, per-car units and currency, and Insights and forecast (including EV charging cost and efficiency). It also adds statutory and service presets for your country, photo receipts with the on-device receipt reader, and the glovebox with its dossier PDF.

Restore a purchase?

Settings ▸ Purchases ▸ Restore Purchases. The unlock is tied to your Apple Account, so it follows you to any new device for free. Apple handles refunds: reportaproblem.apple.com.

Reminders & widget

Reminders aren't firing?

Reminders are local notifications. Check that Settings ▸ Notifications ▸ SteerLog is allowed. Mileage reminders need a current odometer, and logging any entry updates it.

The widget shows nothing?

The widget counts down to your next service reminder. Add a reminder first (bell icon on Home). Then add the widget from the home-screen widget gallery.

Presets & your country

What are statutory presets?

They are the dates your country sets for inspection, road tax, insurance and registration. Each comes set up with its local name and interval (TÜV, 車検, ITV, MOT, rego, and so on). Set where the car is registered on the car itself. Then open Reminders ▸ Presets to add them. Service presets for petrol, diesel, hybrid, or electric cars sit in the same place. Presets are part of Pro.

Which countries are covered?

Statutory presets cover 28 markets. The app itself comes in 35 languages with local units and currency. Registered somewhere else? You still get the service presets, and you can add any date as a reminder of your own. If your market is missing, email me the rules you follow. That is how the list grows.

A preset date looks wrong?

Presets are general guidance, not legal advice. Rules vary by region, vehicle age, and model year, and they change. Edit any preset reminder to match your official notice. Always check deadlines with the office that sets them. If a rule is out of date for your market, tell me and I will fix it.

Electric & hybrid

How do I log charging?

Choose the car's powertrain when you add it. An electric car gets a Charge entry instead of a fill-up: kWh, start and end percent, cost, odometer. A hybrid gets both. Charging sessions are free to log, like every other entry. Pro Insights add charging cost and efficiency over time. Presets know an electric car has no oil to change.

Units & currency

Can I change units or currency?

Settings ▸ Distance, Volume, Fuel economy, and Currency symbol. Fuel economy can be L/100 km, km/L, mpg (US), or mpg (UK). Past entries convert on the fly, so you don't type anything again. SteerLog picks sensible defaults from your region on first launch. With Pro, each car keeps its own units and currency. That helps with a car registered abroad or bought in another country.